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Who we are

Disruptive Studio, Inc. ("we") builds custom software, direct-sales platforms and websites. This policy explains what personal data we collect on disruptivestudio.com and in our communications, what we use it for, who we share it with and how you can exercise your rights. We are the controller of that data.

For any privacy matter, write to legal@disruptivestudio.com.

What we collect

What you give us. When you fill in a form, book a call or write to us: name, email, phone, company, country and what you tell us about your project. If you hire a service, also billing and payment details (payments are handled by a specialized provider; we do not store your full card number).

What is generated when you visit the site. Your IP address and the approximate location derived from it (country, region and city), your device type, browser and operating system, language and time zone, screen size, the page you landed on and the site that referred you, the campaign or ad you came from, the pages you viewed, how long you spent on each and your clicks on buttons and links. Part of this is collected with cookies and similar technologies (see our Cookie policy).

Your permissions. If you tick a box to receive emails or to let us call you or text you by SMS or WhatsApp, we keep that decision with the date, time, IP address and the exact text you accepted, as proof.

We do not ask for sensitive data, and our site is not directed at anyone under 18.

What we use it for

  • Answering your request, scheduling and holding calls, preparing proposals and delivering the services you hire.
  • Linking your visits to the site with your request, to understand what interests you and serve you better.
  • Sending you marketing emails, calls, SMS or WhatsApp messages, only if you gave us permission. You can withdraw it at any time.
  • Measuring and improving the site and our campaigns, and showing relevant ads, according to your cookie preferences.
  • Preventing fraud and abuse, protecting the site and meeting legal, tax and accounting obligations.

Depending on the country, the legal bases are: your consent, performing a contract or steps you asked for before one, our legitimate interest in answering and following up with people who contact us and in protecting the site, and compliance with legal obligations.

Who we share it with

We do not sell your data for money. We share it only with providers that help us operate, under contract and for these purposes: hosting and databases, email and messaging, video calls, payment processing, bot protection, and analytics and advertising tools (such as Google and Meta). Some of these advertising tools may count as "sharing" or "selling" data under certain US state laws; you can opt out from "Do not sell or share my personal information" at the bottom of every page. We may also disclose data when the law or an authority requires it.

Our providers may be located in the United States or other countries. When we transfer data outside your country, we do so with the safeguards the applicable law requires.

How long we keep it

Prospect data, while there is an active or possible business relationship and up to 3 years after the last contact. Client data, for the life of the contract and as long as tax and commercial laws require. Visit records, up to 13 months. Proof of your permissions, for as long as needed to show you gave them.

Your rights

Depending on where you live, you can ask to: access your data, correct it, delete it, object to or restrict a use, port it to another provider, withdraw your consent, and not be discriminated against for exercising these rights. In Mexico these are the ARCO rights (access, rectification, cancellation and opposition). In California and other US states you can also know what data we hold and opt out of its sale or sharing for advertising; we honor your browser's Global Privacy Control signal.

To exercise them, write to legal@disruptivestudio.com from the email address you gave us. We will answer within the time the law sets. You can also file a complaint with the data protection authority in your country.

To stop receiving emails, use the "Unsubscribe" link in any of them. For SMS, reply STOP.

Security

We use reasonable technical and organizational measures: encrypted connections, per-person access control and activity logs. No system is infallible; if an incident affects you, we will notify you as the law requires.

Changes

We may update this policy. The date of the last update is shown above; if a change is significant, we will announce it on the site.

Last updated: 2026-11-09